NoBrokerHood Features: Granting a Safe & Sound Community Experience

NoBrokerHood prioritises your peace of mind and safety, as you co-exist next to other social beings within a community. Especially, if you’re a part of a gated community, access cutting-edge, in-house security and community management tools engineered to perfection!

With the sole aim of ensuring high-level security and granting a sense of relief to the community members, NoBrokerHood extends foolproof technology, a platform that integrates top-notch security features with precise community management efforts. This, thus, allows a seamless residing and management experience.

From visitor and staff management systems to digitised communications, NoBrokerHood has introduced several features that stand as epitomes of invention. Read this blog to discover the various NoBrokerHood features extended to the very building blocks of a community, the people and the management.  

Features of NoBrokerHood

The key features of NoBrokerHood can be classified under several different categories, each catering to residents, security, staff and finally, the management. Refer to the tables below to get familiarised with NoBrokerHood features, under each section. 

Proposed flow of the features

1. Data Privacy 

2. Interfaces and information about the customer support like RM etc

3. Admin Dashboard features 

4. Guard Hood App features

5. Resident Application

6. Vehicle Management 

 

7. Financial Management (Maintenance Billing -> Invoice features -> Payment Modes ->Penalty and Interest -> Settlement and Reconciliation -> Non-member Billing ->PO/PR ->Vendor Billing -> RFQ and advance features )

8. Communication Forums.

9. Helpdesk and Amenity Management

10. Asset and Inventory

11. Integration, Partnership and Additional features

12. Roles and Support Management

The features involving data storage facilities and privacy of residents include: 

Features	Description
Safe Data Storage	Data is securely stored in the virtual private cloud within Google Cloud.
Privacy at the Gate	Your security guard will not have access to private information about you or other  residents/guests from the guard device.
Privacy within the Estate Resident Data Privacy	Complete access to the dashboard or any sort of download will only be allowed upon providing the appropriate OTP. Further, access to resident information is protected by settings based masking.
Legal Features	1. The company signs an NDA involving all the employees, guaranteeing protection of data. This NDA also states that the sharing of data is forbidden.   2. Company is governed by an explicit privacy policy posted on the official website.
Certifications Awarded	• ISO 27001 certification • GDPR • PCI DSS • Personal Data Protection Bill 2019 • Right to be Informed: The society is notified of any updates made to policies or the contract.  • Right of Access: Society retains complete control over any details. POC may take action upon data deletion or management. • Right to Erasure: Society members have full rights over data deletion. MC may delete data under the retention policy. Full data is deleted within 30 days of the contract being terminated.  • Right to Restrict Processing: Society maintains the right over the data. Said data is not shared with any third party. It is also not used for any other activities without the society members’ permission.  • Right to Data Portability: Society exercises the right over data transfer and migration.  • Right to Object: Society reserves the right to take action in case of any issues. ►Certified by WSQ  ►Privacy logs are made available on the user level ►GDPR is extended to service providers and guests. NDA is available for all sites.
Overall Security	For data in motion (TLS), encryption is used throughout the application. Note that application and data servers do not use publicly accessible addresses or IP, further polishing the safety measures. This very access is further protected through a VPN tunnel, requiring 2 factor authentication.
Disaster Recovery Plan	A data backup is generated to avoid the loss of data under any circumstance.

Features of the advanced interfaces of NoBrokerHood: 

Features	Description
Guard App	There is availability of a GuardHood App for the security guards present at the gate all day or during their shifts. This allows for enhanced security management.
Resident App	The NoBrokerHood App catering to society residents prompts swift management of their respective homes (for example, keeping track of the entry and exit timings of house help, visitors, community connect and more).
Admin App (with admin features; essentially a resident app)	The admin app is meant for community admins. These positions are filled through community voting/elections, and are responsible for approving and registering residents, sending notices, taking action on tickets, aiding communication, and more.
MC/FM Dashboard Access	Access to the admin dashboard is extended to the community admin. They are then able to manage the space, establish overall society structure, take care of the resident list, allow access to service providers when prompted, look into complaints and accounting, among other tasks.

Features of services and trainings offered by NoBrokerHood: 

Features	Description
Thorough training of Security Guards and Knowledge of Dashboard Extended	Methodical training of guards and MC is assured. Such training will be offered at any time upon requirement, as many times as deemed necessary for comprehensive understanding.
On-field Support, Training as well as Service	On ground support, service and training facilities are extended to prompt smooth understanding on everyone’s end. This allows for the smooth running of operations.
Customer Support Available Via Calls, Emails and Messages	Avail lifetime customer support over calls. Emails and messages are also actively considered and responded to. Customer support is also available in the GuardHood App and Mc Dashboard for quick functions.
Onboarding process and timelines	1. Resident Downloading (D2D, Magic Link, etc) 2. Data Migration (Financial and previous software etc)

Features under gate & security management by NoBrokerHood: 

Features	Description
Guard Devices	The smartphone is locked at the root level with the NoBrokerHood guard app loaded.
Temperature Check and Mask Information at the Gate	Guards can check for visitors’ temperatures at entry and exit times. The same shall get reflected on the resident app for respective persons to see.
Multiple Language Options for Security Guard	There are 8 different language settings available to promote easier communication and clear understanding on the guards’ end.
Entry of Vendors	Can track the entries and exits of water tankers, diesel or garbage trucks alongside their specific details.
Guard Patrolling Duties	The society guards follow the designated patrolling pathway and mark their attendance. They also report the authorities if any incidents occur in and around the society along premises, with appropriate proof provided.  USP : Auto -notification is triggered if the patrolling rounds are skipped to monitor the tasks well and Patrol schedule alerts are also given to the guards.
Usage of Walkie-talkie	These devices allow for quick and effective communication among security guards.
Entry of Guests	To allow spot entry at the gate, a notification is sent or an IVR call is made to the concerned society member, and their approval is asked for.
Entry of Invited Guests	One may invite guests/groups using a phonebook. An SMS will be sent to the visitor. Additionally, an “invitation card” will be shared via whatsapp.
Daily Help Entry (including gardener, maid, cook and others)	Entry/Exit is granted with the appropriate passcode allotted; and notification is sent to concerned homes. To eliminate the proxy entries of domestic staff, a Biometric & Face recognition feature is available on the guard app.
Daily Help – Availability of Gate Pass	There’s an availability of Audio Enabled Gate Pass for frequent visitors like house help, guests as well as vendors.
Daily Help – Keeping Track with Biometric attendance	A biometric and face scanner check-in allows for a hassle-free check-in experience to the staff and vendors of the societies.
Daily Help – Enhanced Payment and Recording	One can hassle-freely keep note of advances offered and pay their daily help through UPI or cash, as per convenience.
Frequent Visitors	Frequent visitors are admitted in the same manner as others to promote high degrees of security.
Automated Authentication (notified via the app)	Auto processing of app notification is available, to swiftly approve/deny a visitor. Security guards can quickly move onto the following entry by submitting the first one.
Automated Authentication via IVR	The auto process of notification is followed up by offline IVR Calls to quicken the process of getting a response. Security guards can move onto the next entry after submitting the first one. Once approved/rejected by the respective resident, guards will then undertake the appropriate action.
Voice Command Entry Feature	Security guards may enter a name by using the voice command feature.
Guard Device Parallel Processing Availability	Security guards can simultaneously enter other entries while waiting on approvals for earlier requests.
e-Intercom Feature	There may be a record of primary and secondary numbers for a specific home within the society to which the IVR call goes.
Availability of Pre Approvals	Residents can choose to pre-approve guests, delivery, cabs and also the exit of children.
Resident Passcode	All the residents who are registered or their family members added to the record, get access to a Passcode which can be used at the gate for verification.
Multi Flat Management	A resident may manage multiple properties across India with one single app.
Child Safety Alert	To monitor or control children exiting the campus, there is a Child Safety Alert installed.
Panic and Emergency button (SOS alert)	Residents may choose to configure their family and friends to get alarmed in case of an incident. They can also raise instant alarms with shortcut icons (guards are notified at once and they immediately acknowledge and call back)Upon raising an SOS:- 3 categories of people get notified, including: Guard via the Guardhood App alarm  MC members through the ERT (Emergency Response Team) group which is automatically formed when a SOS is raisedFamily members; 3 tests per family member will be sent
Notice Board	An in-app notice is forwarded to all residents/select towers/select flats.
Local Services Available	Availability of society directory where residents can hire daily help on temporary or permanent basis, with access to view the ratings and reviews against potential hires.
Emergency Contacts List	The In-Resident App effectively deals with emergency situations. Residents may add up to 3 phone members under security alert. The same contacts will be notified at times of emergencies, alongside the Guard.
Multi-Tier Check-in Process	Visitor check-in is done at the gate and at the tower level. Visitor check-in can be done at the Main gate and subsequent notifications will be sent to Tower level guards.
Move-In Move-Out same available on page 10	Residents’ move in and move out flow from the society is tracked. This is done with charge and a security deposit.
Visitor Overstay Alert System	This feature monitors the potential overstay of delivery boys or cabs based on the number of flats they’ve requested entries for (alerts guards who acknowledge). In the overstay alert feature, mc can select a standard time for delivery boys/cabs to regulate their exit time. This is not dependent on the no. of flats
Resident-to-Resident in App Calling	Residents opting for this feature can dial each others’ numbers and call each other using the app.
Guard Leaderboard	-Society Guards can earn extra money by collecting reward points. They can do so by completing simple tasks like gate entry and sending out approval requests.- It is Incentivizing to do small but essential tasks.-It rewards the best performer.
Leave at the Gate	Residents may choose to delegate a parcel to be collected by a security guard through the photograph process which generates a collection OTP for you.
Offline Mode in Guard App	All entries done and recorded within the Guard app in the absence of a cell network will still reflect as soon as the device is back online.

Features which characterise vehicle management under NoBrokerHood: 

Features	Description
Vehicles	Hassle-free entry/exit is granted once the last four digits of a specific vehicle is confirmed, for all visitors.
Ability to Contact Vehicle Owner	The vehicle owner can be contacted when needed (for example, if the vehicle is parked in the wrong parking slot).
Residents Parking	Allocation of an approved number of parking slots to each flat/villa is allowed.
Visitor Parking	A society can define its capacity for visitors’ vehicles. As visitor vehicles enter the premises, guards will make note of the remaining number of visitor vehicle slots. The number of available visitor vehicle slots is spontaneously updated, based on the cars going in/coming out.
Resident Vehicle Updates	Residents can update vehicles via the NoBrokerHood app.
Boom Barrier Integrations & Vehicle restriction	The system is integrated with multiple gate infrastructure providers for an uninterrupted vehicle movement experience. It also may restrict vehicle movement if suspicious activity is detected, to prevent potential vehicle theft.

Features associated with NoBrokerHood’s admin dashboard: 

Features	Description
Manage Society	Management facilities for different units including flats, towers, gates, parking (residents and visitors) are available.
Manage Residents	Management of owners, tenants and their families. Here we can mention that the type of Resident data will also be stored like Owner (Currently residing,Empty flat and Rented flats), Tenants (With family or without).
Manage Service Providers	Daily Help tracking and management systems are available. Registration process of Service Providers can be mentioned – Name, contact (with OTP verification) and ID proof is collected before a six digit unique passcode is generated. This helps with background checks
Society Staff Attendance Management	Availability of detailed reports with flexibility to define multiple configurable shifts for different categories of staff.
Reports	Visitor Log View and download, Vehicle Movement Log, Gate Pass Log, Investigation Page, Empty Flats Visit Log, etc. are extended.
Admin APP	Admin can choose to approve other residents registering from their App itself. We are further polishing up the system and incorporating more controls to report to the app in the upcoming quarter. Quick functions in the admin app are provided for quick actions other than the desktop view
Emails	Seamless connection with residents via emails is established.
Push Notifications	This feature instantly notifies residents via push notifications on the NoBrokerHood app.
Masked Resident Directory	Guard has the ability to make calls to certain residents without having access to their personal number, simply via the guard app.
Tenant Management	Admins can manage their tenant’s documents and rental tenure on the app. They can also download reports based on the same. In Tenant Management,  The society can store the scanned Rental Agreement soft copies in the dashboard and (USP) – A notification is auto-triggered when a rental agreement is going to expire.
Move-in/Move-out	This is a digital mechanism which manages all move-ins and move-outs within the society including verifying dues, defining rules and regulations, etc.
Custom Dashboard	Admins can freely customise and configure the number of modules to be accessed by certain stakeholders within the committee.

Features of NoBrokerHood’s highly-efficient complaint management system: 

Features	Description
Helpdesk Management	Residents can log complaints under certain categories , sub-categories, and types, etc. They will be required to provide a description of the issue at hand and attach photos as proof to back the claim.
Complaint Tracking	Residents will be able to track the status of service request tickets at different stages, including when they are in Progress, on Hold, have been Resolved, or Reopened. The updated status will be available for residents to view.
Defaulter Status	Management can track residents who have pending dues and block them from raising service requests.
Department Control – Auto-assign feature	This feature assigns and segregates a service request to respective admin approved departments. For instance, a service request can be segregated into electrical, plumbing, etc.
Category	Admin can wield the power to create categories and sub-categories. Accordingly, they can download reports of service requests against specific category and subcategory details.
Complaint Staff Roster	Authorities can mark the staff roster with planned and unplanned offs alongside holidays. They can also assign staff to a category or sub-category.
Manual Assignment	Auto assignment of work to staff members based on workload, weekly offs, and other factors, can be done. For example, if a staff member is on leave on a specific day, his/her share of work shall get auto re-assigned to  someone else.
Auto Escalation	There are 1+4 levels of escalation, starting at the Helpdesk User leading up to the Manager to reaching the Admin as per the category and timespan. Admins may configure the levels and the duration.
Resolution	Residents as well as Helpdesk User/Manager, with this feature, can resolve a ticket. Dual resolution prompts faster resolution of tickets.
Reopening	A resident can reopen a ticket if they deem it necessary, for example, if the issue persists or the resident is dissatisfied with the outcome of the resolution.
Ticket Closure Time Report	Time taken to resolve a ticket depends on the category of complaints, tower, and other factors.
Category wise Report	Performance management of departments including electrical, plumbing, landscaping, and more, has been simplified. Societies can now track or analyse tickets as per category and keep track with the time taken to resolve the same.
Tower wise Report	Performance management of tower staff determines SLAs and the overall performance of the staff. This further helps in determining the steps and duration between various escalation levels.
Ratings & Comments	One can assign ratings or add comments and feedback against the service they avail, as well as for the provider.
Escalation Matrix	Access a customizable, multi-level, category-wise escalation metrics system, with up to 1+4 levels of escalation (against the designated mail ids).

Features of NoBrokerHood’s reliable maintenance system

 

Features	Description
Member Management	RWA members can be added or removed, as and when they move in or out of the gated community. Only RWA members who are listed get access to crucial information pertinent to the society.
Prepaid Meters	Residents can opt for recharges or check their balance through the NoBrokerHood Mobile app.
General & Member Ledger	The platform seamlessly distinguishes between the ledgers and supports extraction of Reports based on the bill type, ledgers. Detailed expanded Ledger views on crucial reports such as balance Sheet, Income/Expense, Trial Balance etc. are provided by us.
Staff Management	Staff members can be added or removed as and when necessary. They can also be assigned departments including that of landscaping, plumbing, electrical, etc. The list is altered reflecting the service providers status.
Vendor Master	One gets to access a comprehensive list of vendors with details specified, like their department, bank details, contact number, etc. One can freely edit the list as vendors or service providers change.
Expense Booking	Periodic expense booking with GST, TDS options is available, with prior admin approval. Now, you can view and download reports on expense with paid and unpaid vendors.
Purchase Requisition	Request requisition of scope or more, to initiate the PO process.
Purchase Approval	Get multi-level approval for a purchase request. Approval may be necessary for a department or an amount.
Purchase Order	Release of Purchase Order (PO) is granted along with your vendor details and approval mechanism. You can send a PO directly to the vendor.
Vendor Reporting	This feature provides reports of vendors with service categorisation. So, you can choose to create, edit, remove or delete vendors from your list at any time.
Non-member Management	Allows for the all-round listing of non-members including the chemist shop, sports/tuition teacher, stationery shop, etc. within the society. Also, get to track the income generated by those avenues.
Non-member Dues	Now, you can keep track of dues and receipts associated with non-members. You can raise an reminder against non-members who have not paid their timely dues or have showcased misconduct.
Asset Master	You can create, remove, edit or delete certain assets. Additionally, manage a master-list of assets (Series no. , warranty, depreciation, stock no. Also can generate QR codes for quick view of the details, with specific descriptions and locations.
Asset Categorisation	Access categories to separate assets. Admin can now control and navigate the categories; assign service staff as well as service providers.
AMC Reminder	You can now set periodic reminders to renew maintenance efforts. Note down important details of service providers and manufacturers for reference.
Asset Reports	Access reports and stay on track with various assets with description, location, model, manufacturer, year, quantity and prices among others.
Inventory Master	Create lists of inventories and have the location, stock quantity, and prices specified. Now, easily track inventory with usage, location, custodians, department entries, etc.
Stock Updating and Usage Tracking	Get access to a list of stock available and the stock that has been used up. Replenish when required and track stock based on the minimum stock level and usage.
Inventory Reports	View reports on inventory for all types of items or for one specific item. Details on the items are available at the society level as well as at the tower level.

Features associated with NoBrokerHood’s billing and accounting process:

Multiple Charge-types – Invoice Calculation Methods	Now calculate the charges based on floor area or other predetermined constant rate, for any given types of invoices. 350+ calculation formulas available
Automated Accounting System	NoBrokerHood hosts a customisable in-house accounting system. Numerous template options are available for you to explore.
Interest/ Penalties	Customise and configure interests or penalties as per need. Penalty Types – Day wise, Month wise, Cycle wise. Penalty will be auto calculated according to the society bylaws
Offline Intimation	Get access to confirmation of offline payment receipts via the app, email as well as through SMS.
Group Invoicing	You can now issue various invoices with multiple line items, in a single invoice with differing GST rates.
Targeted Invoicing	Get to curate your invoices based on certain filters. Multiple billing heads can be generated to raise adhoc/recurring bills even during off cycle payments.
Automatic Scheduled Invoicing	You can pre-schedule invoicing with a context of the date/period allotted for the automatic billing to residents.
Auto Charge Calculation	The system can automatically calculate the amount based on certain factors like consumption, flat type, resident type, BHK Type, Sq ft type, etc.
Customised Invoice format	Unlock header and footer options with the society logo and pagination. Invoice amount break up can be shown through Line items and calculation formula can be shown in the Invoice, along with society comments if needed
Custom Invoicing Sequence	Get the freedom to create invoices with different invoice numbering sequences or even prefixes.
E-Invoicing	Access B2C dynamic QR in invoices (*conditions apply). Communities with an annual turnover of over 50 lakhs can enable this specific feature. It allows one to make online UPI payments by scanning a QR code present on the invoice PDF. The receipt for the same shall then be auto-generated by the system upon the successful completion of payments.
Credit Note	You can issue a credit note against a billing head on already issued invoices. Make sure to keep a record of credit notes in a report. Credit note record is automatically noted in the system.
Bank-Account Options	You can assign different bank accounts against various bills.
Bulk Upload	The feature allows for bulk upload of group invoices with details mentioned conveniently, including amount and credit.
Complete GST Control	You can toggle GST on or off as applicable for a particular item. Remember to proceed as per GST regulations.
Item wise Credit and GST	Get to issue an immediate discount or credit for separate charge heads in an invoice. Also, configure discounts based on resident type, area, etc.
Advance Account	Excess payment made towards an invoice by a society member will be stored in the ‘Advance account’ of that flat. The amount can later be utilised against any upcoming bills. Residents can also choose to have their advance balance topped up. This helps avoid stress over potentially missing a due date for future invoices. A society can have several types of advance accounts to utilise against a particular type of invoice. For example, Maintenance Advance, Utilities Advance, and others may come under this category.
Settlement from Advance	You can have bills auto settled through an advance account.
Arrears	Access the option to include consolidated arrears and bifurcated arrears depending on charge accounts and type of invoices.
Multiple App Payment Options	Conveniently pay through UPI, VPA, net banking, wallets, debit card and credit card. This feature allows integration with major payment gateways.
Least Transaction Charges	Pay the least amount of transaction charges for UPI/net banking and the lowest possible rates with debit/credit cards’ usage.
App Dues Statement	Track dues conveniently and avoid overdues as a resident registered on the app.
Resident Account Statement	Easily view and pay up receipts, invoices, overdues, advance or security deposits through the app. Residents get their individual ledgers and transaction history in the app for their reference.
Offline Payment Intimation	Offline payment intimation to the estate office will be conveyed. This is to verify successful payments made through NEFT, cash or cheque. This is verified through maker and checker process
Auto Dues Receipts	As a resident of the society, get access to auto generated receipts upon making online payments or payments through SMS and Mail with attachment.
Partial Payment Options	You can choose to make partial payments against dues. Availability of configurable admin settings.
Credit Note and Discount	You can issue credit notes on past invoices and discount/credit on un-issued invoices.
Auto Reconciliation	Online payments get auto reconciled with this feature using MT940 and excel.
Reconciliation Exception Report	Use this facility to report on unreconciled payments.
General Ledger	Access record details of different ledgers related to liabilities, assets, income as well as expense.
General Payments	Assess major or petty expenses all in one place.
General Receipts	Be able to conveniently trace petty incomes through sundry sources.
Chart of Accounts	Manage various account heads with proper hierarchy linking to ledgers, categories as well as sub-categories.
Journal Vouchers	Track different adjustment entries like debit and credit notes.
Cash/Bank Transfers	Keep track of liquid assets’ transfer between offices and multiple other bank accounts. Also, be able to accommodate various bank accounts.
Uploads & Downloads	Unlock a separate section for the easy upload of daily transactions or download them in bulk if required.
Accounting Reports	This feature avails a comprehensive record of reports ready to be downloaded, making accounting much simpler. Reports like P&L, BS, GST Report, TDS Report, etc. come under this category.
Defaulters	Access a list of defaulters with overdues.
Dues Reports	Help yourself to reports across society-wide collective dues, dues against specific bills and dues against particular account heads.
Collection Reports	This feature provides access to reports for every flat on all collections categorised as individual bills or particular account heads.
Advance Collection Report	Get information regarding flat-wise reports on advances collected from the respective residents.
Dues, Advance Balance & Security Deposit Report	Access balance report on dues, security deposits as well as advances. Reports will be generated for all flats in one place, with the added convenience of time period-wise filters.
Income/Expense Reports	Get separate reports with periodic graphical analysis for enhanced understanding of the income-expenditure ratio, alongside the stream of cash flow.
Trial Balance	Access updated date trial balance details alongside information regarding accrued income and secondary provisions.
Balance Sheet	Get access to the updated date actual balance in Schedule VI and N Format.
Day Book	Track any type of transaction including those of payments, JV, receipts, etc. for any given day.
TDS Report	Get reports on TDS that’s payable and collected from vendors; and ones needed to be paid.
GST Report	Access reports on GST input/output needed to be concluded monthly/quarterly/yearly GST filings.
Existing Accounts Migration to NoBrokerHood	Have the freedom to migrate accounts from another platform to the NoBrokerHood App.
Security Deposit	Now accept security deposits from residents for amenities and move-in scenarios among others.
Issue Recurring Invoices	You can set up an auto invoicing feature to issue recurring invoices.
Customisation	You can customise your invoices with logos, GST, etc. according to personal preference or to enhance clarity.
Reminders	Send as many SMS, emails, and push notifications as you deem necessary.
Tally	It’s not necessary to have data compatible with tally to proceed further with financial analysis
Purchases	You can create and manage Purchase Orders, Purchase requisitions, Requests for quotations, and book the expenses which shall automatically update the inventory, assets and expense. The feature supports multi-level approval mechanisms that are also customisable. So, generate material receipt when required, or track delivery, among other things.
Budget	Easily plan out monthly/quarterly/annual budgets, taking into consideration the expenses and monitor any variations that may reflect.

Features associated with NoBrokerHood’s payment procedures:

Payment Modes Available	One can choose to via UPI, credit card, net banking, debit card, RuPay, etc. as per their convenience.
Integration with various Payment Gateways (PGs)	There’s an availability of major payment gateways with all various modes of payments, including Razorpay and Bharat bill pay.
App and Web Dashboard Payment	You can now pay through the app as well as through the web dashboard.
Auto Bank Reconciliation	Unlock custom fields in the bank statement and avail easy reconciliation.
Financial Operations Team	Get hold of a dedicated financial operations team which will monitor failures, disputes and promptly help out when assistance is required.
Different Types Payments	Make various types of payments, like for maintenance, funds, security deposit, salaries, and more.
Settlement in a Relatively Short Period of Time	Expect efficient settlement to the society accounts in a short time span.

Features of NoBrokerHood’s communication related features:

Creation of Groups	You can create custom groups in the app and plan for functions, talent showcases, and others.
Communication through Email and SMS	You can send emails or SMS to one or more selected groups.
Set Up Opinion Polls	You can create opinion polls to intrigue the interest of society residents.
Conduct Meeting	Feel free to hold meetings and record minutes of meetings as and when required.
Present Personal Documents	Make certain documents available to view for certain flats or admins.
Society Documents	You can store or retrieve all the society documents at one location.
Recurring / Non-recurring Tasks	You can create, assign or intimate recurring/non-recurring tasks to staff members of your picking.
Present Management Documents	You can save documents and make them available to RWA members.
Store Flat-wise or Society-wise Documents	You can store documents that are specific to a flat or relevant to the whole society.
Conduct Surveys	You can plan to conduct surveys among residents and capture their overall response to a certain subject.
Conduct Election Poll	There is a dedicated feature which allows you to conduct elections digitally among the residents, or customised groups.

Features associated with NoBrokerHood’s amenities management system: 

Free as Well as Paid Amenity Management	As admin, you can add both free as well as paid amenities to the resident app. Classes can be scheduled as well.
Capacity Control	The admin can control the capacity for any given amenity. The residents can mention the amount of Inventory (Tables, chairs, etc) and this can be considered as variable amount which will be auto-calculated and added in the Invoice.
Group-wise Usage Limit	Grouping of amenities can be prompted to set the usage limit.
Customisable Start Time	Admin can set a specific starting time of any amenity.
Addition of a Slot	You can add infinite slots in featuring a myriad of combinations and pricing.
Period of Cool Down	Admin can set aside a cool down time period to control overutilization of certain amenities.
Manage Companions	Admin can manage the additional number of guests who may be wanting to use the amenities.
Setting of Terms and Conditions	You can add terms and conditions at your discretion, as the admin.
Block booking capability if Necessary	There are weekly, monthly, quarterly, half-yearly, as well as yearly booking options available.
Differential Pricing	Admin can set different prices for separate slots.
Integrated Check-in/Check-out Feature	Explore integrated check-in and check-out features with the clubhouse guard device.
Extending Invites	There’s an option available to invite other residents and co-players via offering them ‘invites’.
Configure Closure for Enhanced Maintenance	You can block the acceptance of bookings if the facility is under maintenance as per schedule.
Approval Process	Now avail a swift approval process for the free amenities.

Features associated with NoBrokerHood’s integrations and partnerships: 

Boom Barrier Integrations	The system is integrated with multiple boom barrier infrastructure providers which allow smooth vehicle management.
Availability of Prepaid Meters	NoBrokerHood is integrated with multiple prepaid meter vendors from across the country. Such integrations, for example, include Secure, Radius, El-Measure, WaterOn, WeGot, etc.
Tally	Accounts compatible with Tally required to proceed further with financial analysis.
Availability of Cab Services	NoBrokerHood partners with cab providers for reliable transport, be it to the airport or simply rentals within one’s city.
Availability of Home Services	Get one-click access to several home services from top partners based in your city. Now, opt for deep cleaning, reliable appliance repairing, dry cleaning, and more.
Resident Marketplace	Now, you can buy or sell products and services with your neighbours/other NoBrokerHood users within your city.
Self Check-In For Delivery & Guests	Delivery persons and guests with the correct passcode can get themselves checked in.
Approvals via Smart Watch	You can now approve entry requests via your smart phone.
Forum Moderation	Help yourself to the availability of forum moderation tools.
Helpdesk Ticket Migration	Have automated requests of tracking/logging customer help generated, when required.
Builder Login Capability	Be safe from potential threat and access a variety of secure options.

Here are the various admin types available and the roles they undertake: 

Accounts Auditor	They are responsible for financial management.
Accounts Executive	They look into financial management
Facility and Society Manager	They are responsible for the following tasks:Help Desk Management Flats/Resident ManagementSociety ManagementGate/Visitor Management
Security Supervisor	Here are the responsibilities of a security supervisor (they only have viewing access):Vendor ManagementSociety ManagementAmenities ManagementHelp Desk Management Flats and Resident ManagementGate and Visitor Management
Helpdesk Manager	The helpdesk manager is responsible for: Society ManagementHelp Desk Management Amenities Management
Accounts Manager	This role allows access to the below mentioned tabs seen across the Dashboard:-Purchase Request and OrdersPPM and Asset Management Society ManagementReports Management Flats and Resident ManagementGate and Visitor ManagementHelp Desk Management Parking ManagementVendor ManagementAmenities ManagementFinancial Management
Admin	They have access to all the tabs within the dashboard and can browse accordingly.
Billing Manager	They take care of Purchase Requests and Orders.
CRM Manager	They are required to frequently check for tab access.
Marketing Manager	They need to check for tab access.

Final Word

NoBrokerHood is a simplified safety management platform, integrated with top-notch technology and high-end features. Various NoBrokerHood features allow the residents, management and staff to have a secure and peaceful community living experience while also having access to the finest advantages. It also involves a low-investment installation method that comes with a promise of high returns, in terms of peace of mind. 

So, don’t settle for a basic security system – go the extra mile in making your gated community feel like a ‘safe haven’ with NoBrokerHood!

Frequently Asked Questions